Hassle-Free Returns & Easy Refunds!

At STAY OVERLAY, your satisfaction is our top priority! We want you to love your purchase, but if something isn’t quite right, we’ve got you covered with our easy and customer-friendly return policy.

15-Day Money-Back Guarantee

Changed your mind? No worries! If you cancel your order within 10 hours of placing it and it hasn’t been shipped yet, you’re eligible for a full refund—no questions asked!

Free and Easy Replacements or Returns

We stand by the quality of our products! If you receive a damaged, defective, or incorrect item, you can request a free replacement or return within 7 days of delivery. Here’s how:

1.  Keep the item in its original condition.
2. Raise a concern with our support team, including images for a quick virtual verification.
3. Once we physically verify the returned product, we’ll process your replacement or refund based on your request.

Refund Process (Quick & Simple!)

• For prepaid orders: Refunds will be processed within 1-2 business days.
• For Cash on Delivery (COD) orders: Share your bank account details, and we’ll transfer the refund directly to you.
• Bank processing time: 6-12 business days (as per your bank’s policy). 

Note: Installation-related issues are not covered under our return policy.

We’re here to make shopping risk-free and enjoyable for you! Need help? Reach out to our friendly support team—we’re happy to assist!